I just love how when shipping was not updated on my side and I contacted customer service they took it up themselves to keep me updated every day and that was great service. I love it and I know the person I got it for will also love. It’s a present by the way and I recommend it as a great gift to someone.
I really appreciate the items I ordered, the bracelet and the necklace, especially the green one because it's my favorite color. Thank you very much to Essence Amsterdam. GOD Bless us and more power 🩷🙏
Every piece starts with 316L stainless steel, the same surgical-grade steel used in watches and medical tools. It resists corrosion, so it won't rust or turn your skin green. Not in the shower, not in the sea.
Gold pieces are finished with 18k gold PVD, bonded to the steel so the color lasts. Silver pieces are the steel itself, polished to a mirror shine, so there is no plating to wear off. And if a piece ever fades or tarnishes, the lifetime warranty covers it.
Is it waterproof?
Yes. Shower, sea, gym, sleep. Our pieces are made to be worn every day, so you never have to take them off.
What stones do you use?
Our stone pendants and rings use natural stones: obsidian, tiger's eye, aventurine, spectrolite, lapis lazuli and malachite. Ember, Azure, Verd, Blanc and the Tennis and Clover bracelets use cut zirconia. The details on each product say which stone it has.
How do I find my size?
Chains and pendants: 50 cm is the most chosen length. Rings: L is the most chosen size. Bracelets come in 18 or 21 cm. The size guide shows how to measure, with a printable ring sizer.
Does it come gift-ready?
Yes. Every piece comes in a PU leather travel pouch, packed in a gift box, so you can give it as it is.
What is your return policy?
You have 21 days from delivery to return or exchange your order. Pieces must be unworn and in their original packaging.
What does the lifetime warranty cover?
Every piece comes with a lifetime warranty. If it breaks, fades or tarnishes, we replace it.
How long does shipping take?
Shipping is free worldwide. Orders leave within 2 business days and arrive in 3 to 10 business days, depending on where you are.
Can I track my order?
Yes. Every order ships with tracking. You can follow it on our tracking page.
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