At Essence Amsterdam, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:

Processing Time
Orders are typically processed and shipped within 2 business days from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing and shipping times may vary. We appreciate your patience during these times.

Shipping Methods
We offer several shipping options to accommodate your needs, including standard and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.

Shipping Rates
We offer free worldwide shipping to all our customers.

Delivery Time
Delivery times vary depending on the shipping method selected and the destination of your order. Our delivery time ranges from 3 – 10 business days. Please note that unforeseen circumstances such as weather delays, customs clearance processes, or carrier issues may impact delivery times.

Change of Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.

Order Cancellation
We aim to ship orders out as quickly as possible. Once your order enters processing, it's on its way to you in no time. Due to our fast order processing, we cannot guarantee that changes or cancellations can be made once an order is processed. Please contact our customer care team at hello@essence-amsterdam.com, and we will try to accommodate your request.